Returns & Exchanges

At Direction For Our Times USA, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone to request a Return Merchandise Authorization (RMA) number and provide your order details.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and documentation are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or address the package to our returns department, then drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.