Frequently Asked Questions
Everything you need to know about shopping with Direction For Our Times USA
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental USA. Once your order is processed, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your products ethically sourced?
We pride ourselves on maintaining high quality and ethical standards. We work closely with our suppliers to ensure all products meet our rigorous quality control and social responsibility guidelines.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make changes or cancel, please contact us within 1 hour of placing your order.